Shipping Policy
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Thank you for shopping at Echo & Orbital. We are committed to delivering your audio gear and electronics as quickly and safely as possible.
1. Shipping Standard & Processing Times.
Order Processing: All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Standard Shipping Times: Once processed, delivery to the United States typically takes between 5 to 7 business days.
2. Shipping Cost
We are proud to offer **Free Standard Shipping** on all orders across the United States.
3. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking number(s). The tracking number will become active within 48 hours. You can track your package directly through our website or via the carrier's portal.
4. Customs, Duties, and Taxes
Echo & Orbital is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
If you receive your order damaged, please contact our support team immediately at support@echoorbital.com with photos of the damaged packaging and product. We will arrange a replacement for you.